RAHUL PAREKH , founder and CEO , EatFirst same way . “ It provides transparency – everyone is on the same playing field ,” says Hodges . “ It also sets a real tone , so when people come into our business , they can see how positive and dynamic of a workplace it is .” Moreover , Parekh is keen to point out such an approach ensures that every employee is constantly reminded to consider the EatFirst customer .
“ If someone has the right attitude but they don ' t have the right skillset we ' re very happy to train and upskill them ”
RAHUL PAREKH , founder and CEO , EatFirst same way . “ It provides transparency – everyone is on the same playing field ,” says Hodges . “ It also sets a real tone , so when people come into our business , they can see how positive and dynamic of a workplace it is .” Moreover , Parekh is keen to point out such an approach ensures that every employee is constantly reminded to consider the EatFirst customer .
“ In everything we do , we basically take the customer and work backwards ,” he says . “ So we try to hire people that are specifically customer-focused , and then we make sure that all of our goals regarding training , performance feedback and everything else is focused around how we ’ re doing with the customer experience we ’ re delivering .”
Given that EatFirst is essentially looking to reinvent the very meaning of ‘ takeaway ’ – whether through raising the ceiling on quality , supplying
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