Food Magazine June 2018 | Page 23

MIDDLE EAST
Royal suite bedroom
“ What that means is that we have to reach out much further to find the right talent to fill the positions but also to cater to the wide variety of nationalities that work at our hotels .”
Much like the way in which the company speaks to and listens to its guests , Hyatt works closely with its employees and invests significant amounts of time on training and developing them .
Not only does this prove to be a cheaper option , in some cases grooming talent in house to become the next wave of management , it creates a culture throughout the organisation that the employees and staff feel valued .
“ We believe in people and so we make a strong effort to nurture them , talk to them and provide the tools to better develop their skills . We want them to grow and to be successful and it shows in the way they approach their day to day work .”
As Franzen noted previously , the hotel industry is booming in a way that is unlike anything that ’ s come before it . With a large focus on the
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