VERANDA LEISURE & HOSPITALITY
Through an approach to strategic procurement , VLH provides world class hotel services with greater efficiency
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A ll over the world , the hotel industry is changing and now more than ever before the role of procurement is proving key in adapting to the ever-evolving hospitality landscape . The industry has always been driven by the guest but the modern-day hotel guest has far greater access to information and technology , resulting in a more informed guest which demands more from a hotel operator . For Veranda Leisure and Hospitality ( VLH ), key to understanding and delivering on this increasing demand lies within its procurement .
“ We have a hybrid procurement process , that is , we use a mix of decentralised and centralised procurement processes ,” says Stéphane Lacoste , Group Procurement Manager , VLH . “ With this modus operandi and the input of my great team , we can manage to meet our KPIs and achieve world class standards , ensuring that Veranda Leisure and Hospitality increases its competitive advantage .”
VLH is the mother brand of two hotels ’ brands : Heritage Resorts and Veranda Resorts . The group is composed of three hotels in the three-star
DECEMBER 2018