COSTA
EUROPE out another 7-800 machines in the next year . To get an idea of just how strong its position in the UK market is , you only need look at the number of people using its ‘ Coffee Club Card ’ which now make up 42 percent of all transactions across its stores – now that ’ s loyalty ! What is more impressive is the fact that as many as 2.7 million people hold one of these cards – just under one in 20 people in the entire UK .
A major part of Costa ’ s future growth will come from its international operations . Backing up these extensive , high-value operations is a combined operational and supply chain strategy . The supply chain component is headed up by Jan Jakubowski ( Head Of International Supply Chain ) and his centrally located team .
He said : “ To understand the complex environment in which we operate , it is important to understand our structure of supply chain operations . We manage three main formats and several key categories such as hot and cold drinks , consumable
A major part of Costa ’ s future growth will come from its international operations www . costa . co . uk 31