Food Magazine August 2018 | Page 147

ASIA is exemplified by a separate postcode onsite , one that guests can order delivery services to the hotel , therefore keeping the guest within the hotel but catering to the modern day experience they expect .
All these changes are in line with Pan Pacific Hotels Group ’ s brand refresh , which strategy is about making impactful changes with eyes on the future . Besides unveiling bold marketing initiatives , the Group is investing in its people and customers by developing programmes which are built on its DNA of being “ Sincerely Yours ” – which makes sure that whatever the Group does comes from the heart . In always putting their interests and needs first , the Group keeps the trust of its customers .
As with any transformation , or implementation of change , the journey never really ends . As the industry continues to
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Summit Lounge , Pan Pacific Hanoi , Vietnam
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