PAN PACIFIC HOTELS GROUP
Through the advent of a leading food hygiene and safety management programme and a design guideline tailored to the future of food and beverage , Pan Pacific Hotels Group redefines the guest experience
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T he hotel industry is undergoing a transformation . With technology continuously redefining the day to day lives of the guest , so too is the guest experience . The modern-day guest expects the same level of connectivity and accessibility in their hotel experience as they would in any other stretch of their lives . So how does a hotel group respond ?
As one of the most established hotel and property companies in Asia-Pacific with 40 properties operated under its Pan Pacific and PARKROYAL brands , Pan Pacific Hotels Group recognises this ever evolving , ever challenging space as it continues to expand its footprint .
A particular challenge , one that is representative of a changing industry , is food and hygiene . For Golden Whitehead , Vice President , Food & Beverage at Pan Pacific Hotels Group , one of his first tasks upon joining the company was to work on and implement a global food safety programme across all of the company ’ s operations . “ Singapore , where we are based , has always been very focused on food hygiene with high standards in place . There will be significant changes to its current system in the next couple of years and we have to be prepared for that ,” he says . “ Pan Pacific Hotels Group
AUGUST 2018