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over seven or eight years old . As a result , tackling the company ’ s technical debt was perhaps one of the most challenging hurdles Jetro Restaurant Depot has faced .
“ Like a lot of retailers , we had fallen into the trap of putting together a technical blueprint for our stores , but then didn ’ t revise it and change it ,” explains Cubero . “ When I became CIO and saw what we had been doing , I realized we really needed a revamp .
“ It ’ s been a challenge sometimes because of the cost involved , but we ’ ve seen a significant transformation . One of the very first things I did was implement a hard refresh policy , where any equipment that ’ s five years or older in our warehouses goes through a hardware refresh - that includes servers , point-of-sale terminals , printers , the whole kit .”
As well as this , the company did a point-of-sale refresh where it upgraded its point-of-sale equipment and introduced new scanners that reduce waiting times . On top of that , Jetro Restaurant Depot has been working closely with partners such as Modern Systems to transform its ERP system . “ That ’ s a major project for us
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