Food & Drink August 2024 | Page 136

RESTAURANTS & FRANCHISES
WHY CLOUD TECH IS VITAL FOR RESTAURANT SECTOR
Cloud technology has become a vital tool for chain restaurants , transforming operations and enhancing customer experiences .
Cloud systems restaurant chains to standardise menus , pricing , and promotions across branches .
It also underpins inventory tracking and supply chain management , reducing waste and optimising stock levels .
McDonald ’ s uses cloud-based systems to monitor ingredient usage across its 38,000 global locations , enabling accurate demand forecasting and efficient supply chain operations .
Data security is another important benefit . With cloud technology , sensitive information such as customer data and financial records are stored in secure , off-site servers , protecting them from theft or damage . This is vital for large chains like Starbucks , which handles millions of transactions daily through its cloud-connected mobile app .
On the staffing front , chains use cloud-based scheduling tools to optimise staffing levels based on predicted demand . Pizza Hut for example , uses historical data and weather forecasts to anticipate busy periods and schedule staff accordingly .
136 August 2024